Other busy weekend dealing with them idiots, I don't know where Convergys get them or should I say what is training them, it is not their fault that they can't do basics. I need a vacation from there and I have it coming up very soon I am off Friday till next Thursday can't wait, Lesley and I are going out to Musravetown for the long weekend, it well be nice to get home for a change and just relax this time. This weekend I hope that my sister has here baby, was suppose to have it on the 13th ( glad she didn't :) )
Work is starting to get real busy again for me anyways we have to do support for 3 convergys site, so much for the 1 Floor support agent to 40 agents, that is so out the window I say now with all the new hire classes it well be more like 1 Floor support to 100 agents. If they knew their jobs enough to get past how do I find an ip address and really find out what the customers issue is, then it may slow down enough that it goes back to the 1 to 40 ratio.
Then again with out them I would not have a job to go to everyday and bitch at for 8 hours :) . I guess that it is soon time for the spring cleaning up there tring to find ways to fire people, one way to get rid of the stupid people and make life a little easier for everyone.
Well I am off take care everyone
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